Privacy Policy

We at Corachol Imports have the utmost respect for our client's privacy. As with every customer, your account information is kept in complete confidence. Our strict corporate policy insures that we will not sell, distribute, or otherwise publish your personal information to any third party.

1. We use the information you provide about yourself when placing an order only to complete that order.

2. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery.

3. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

4. We do not sell our customer's information.

5. We do not send out junk mails to our customers.

Order Info

Secure Checkout

The fastest way to place an order is by using the secure checkout on the web site. We accept Visa, Master Card, American Express, and Discover.

Business Hours

Our business hours are Monday - Friday (except holidays), 9:00 a.m. - 4:00 p.m. EST. If no one answers the phone (412) 487-3868 or 800-502-8305 during off-hours please leave your name, phone number and a brief message and we will be happy to call you back at your convenience.

Product Availability

The product availability information presented on our Web site is the best, most current information we have, but errors do occur and this information does not represent a guarantee or promise of availability. If a product is not in stock when you place your order, we will do our best to let you know. We will also provide you with our best estimate of when the product will be available. Anticipated delivery dates are dependent on our suppliers and other factors beyond our control, and are subject to change.

Pricing

Due to the fast-moving nature of the Internet industry, prices, promotions and product availability are subject to change without notice. We do our best to provide the most accurate, up-to-date information, but errors do occur and we reserve the right to make changes without notice. If you have ordered a product that is subject to a price increase, we will hold your order and inform you of the increase.

All orders being shipped within the state of Pennsylvania are subject to a 7% tax (6% Allegheny County and 1% state).

Payment Options

Credit Card

The checkout allows you to securely pay with your credit card. Credit card transactions are protected via the SSL (Secure Sockets Layer) protocol, the adopted standard for processing secure credit card orders over the Internet.

Shipping Info

Orders will be shipped Monday - Friday (except holidays).

We use the following shipping options:

DHL Express

Return – Exchange Policy

If you are not completely satisfied with your purchased item, simply return it within fifteen (15) days for a full refund (less any shipping and handling charges). Also, if you need to exchange your product for a different size, color, or style, just send it back to us and we will promptly ship you the new product (depending on stock availability).

Returns must be 100% complete, in original and resalable condition, with all original packaging, and contents. Only unwashed, unworn, or defective merchandise may be returned.

Please send the item back to us at the address below using any traceable shipping method. Once we receive your package, we will exchange or refund as you instruct.

Corachol Imports

Returns and Exchanges

4544 Bucktail Drive

Allison Park, PA 15101

United States of America

Packages must be returned prepaid—we do not accept C.O.D. deliveries.

No refunds or exchanges will be made after fifteen (15) days under any circumstances.

Please use a shipping method that can be tracked such as DHL Express, UPS or Fed Ex. Packages must be returned prepaid—we do not accept C.O.D. deliveries.

We will only refund shipping charges if we've sent the wrong item or if the item sent is defective.

Subsequent to an approval authorization, we can only credit the credit card used for the original purchase. Please allow 1 – 2 billing cycles for the refund credit to appear on your statement.

Refused returns or exchanges will be shipped back to the customer at the customer's expense.

PLEASE NOTE : As soon as we receive your returned item we will send you a confirmation e-mail to notify you of your refund in the amount you paid for this item.